Crystal Eye Installer Unrecognized Camera 360
I have an Acer Aspire laptop 5250-BZ669.The Webcams on the Windows Live Movie Maker and the TOUT ones work,but the Crystal Eye Webcam doesn't.I would press the Start button.I have on the left-hand corner a list of items including the Windows Live Movie Maker and the Acer Crystal Eye Webcam.I press the Crystal Eye Webcam icon for it to come on.I would get a message saying that the Webcam has stopped worrking properly.I get another message saying that Windows is trying to find a solution to the problem.Below it,it says Close message.Why is it doing this? This is the second Acer laptop I've had that has had problems with the Crystal Eye Webcam functioning. Normally after a few months, it sh. the bed and no matter how many of those weak Suryin drivers you install it never works again. I'm tired of this crap. I want a solution to make the camera work.
I paid for it to work.and each time, it craps out. My next purchase will not be an Acer, if I can't have a simple solution to this problem. The cam works fine.and the next day.crap. Sometimes it comes back, like a ghost.and then crap. Surely you can do better than this?
Crystal Eye Installer Unrecognized Camera 360 Free
Hi all, first time on forum so apologies for any “newb” errors. Hopefully this fix will work for some of you. The problem I had was that a message appeared saying “acer webcam not found” when trying to load the crystal eye webcam software. To fix it, first download the latest acer crystal webcam application from the acer support site for your machine. Do not install yet, it wouldn’t let me anyway as it could not find the webcam needed to install. Second, open the device manager by going to control panel – device manager, or win7 users can type device manager in to the start menu and it should appear. Third, the webcam is tied internally to the usb ports.
Expand the Universal Serial Bus controller tab and locate the USB Root Hub. There may be more than one. Right click these and disable them.
A warning may appear that a restart is required but only restart when you have disabled all the USB Root Hubs in the menu. Unfortunately, this may disable any external usb keyboards and mice so beware. Forth, Restart the machine and go back to the device manager and back to the USB Root Hubs, Right click and enable them. Right click again and this time click scan for hardware changes, just in case. This process brought back the webcam to the device manager list and I was then able to install the latest version of the Crystal Eye Webcam software and use the camera! It appeared under an Imaging Devices tab further up the list in device manager.
Not sure why this worked for me, im guessing it had the same effect as unplugging and plugging it back in, as if it was an external device. Not sure as to why it went in the first place, I did install a virtual usb port for a remote office application that could have affected it but im not sure. Hope this helps. The image below shows the device manager with the webcam and the usb root hubs (when fixed).
Hello, i have acer aspire 4339 crystal eye 3.1m webcam window 7 x64. What i did i retore my computer back to factory settings which then i lost the 3.1 webcam application and driver. My computer works and the virus are gone however my webcam is not there i did see the driver installed during process of factory settings.
I was told to go to acer recovery program to install the driver/application instal shield but when i did download it and installed it that after it was done it say cannot find webcam device. Now i did another thing by going to the universal bus contoller and i expanded it to disbale the 2 usb root hub and i restarted my pc. I did enable it both usb root hub and and scan for hardware changes no webcam was found I restarted my computer and look in the device manager still no webcam.I saw in the device manager a 2 generic usb hub and tried to disable them and went back to the usb root hub and disablem them too. I restarted my computer and went back to the device manager to the usb controller and the the generic usb hub enable them and scan for hardware change. I did the same thing to the usb root hub enable them and scan for changes. After all that i look at the device manager no 1.3m webcam or no webcam at all so i reboot it to take affect what i did and still webcam was not found. Im really lost now I dont know whether theirs drivers for the webcam is in my computer.
I even went to techrena.net and downloaded a sunyin 5.25.3 application webcam open it up and put it in my computer and the software was on my program but when i click on it and it tried to open up it still says no webcam device found. Im pretty much lost now. CAN ANYONE HELP ME.
Crystal Eye Installer Unrecognized Camera 360 2
Hello Rich24H, I had been trying for several days to get my Acer 5536 webcam to work again after a recent Windpws 7 upgrade. Fortunately, I came across your suggestion to disable and then re-enable the USB ports. I did this, one after the other without shutting down my machine, clicked the scan for hardware changes as suggested and I am delighted to say the webcam is working again. I suspect you may have stumbled upon the one solution to many Acer webcam problems but I have rarely seen any reference to the USB port link before. Many thanks to your persistence in finding a solution and publishing your findings. Best regards, RichardW.
Had a long email with Acer Support about this problem. Here's how I fixed it for my Acer Aspire One Netbook using Win7 OS.
Well it looks like the Acer Crystal Eye software is the problem after all. There's plenty of feedback about that on Acer forums. I decided to leave the windows7 driver in place and let it recognise the camera as a usb (it's not). Then I downloaded NCH Debut Video Capture Software (a free program) and installed it in place of the Acer Crystal Eye software. NCH Debut immediately found the camera and can do all sorts of wonderful things with it. So folks that's the bottom line. NCH software (for free) is an excellent replacement for the non-working Crystal Eye prog from Acer.
Hope this helps others facing this issue. Cheers Harry.
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They add hundreds of new drivers to our site every day.Having trouble finding the right driver? Try the, or you can and we will find it for you. Popular Driver Updates for Acer Crystal Eye webcam Ad Supported OS: Windows 10, Windows 8.1, Windows 7, Windows Vista, Windows XPFile Version: Version 5.6.10.59951File Size: 4.3 MBFile Name:Overall Rating. 8,628 Downloads Submitted Sep 18, 2007 by Jerry K (DG Member):' Chicony Camera Driver - File Size (KB): 8859255 - File name: AS5310Chicony for XP x86(WHQL).zip - Device: Acer CrystalEye Webcam Classic with Sonix Technology chipset - Operating System: Windows XP - Description: Chicony Camera Driver - Related Products: Aspire 5710 and Aspire 5710Z'Device Type: Other DevicesSupported OS: Win Vista, Win Vista x64, Win XP Home, Win XP Pro, Win XP Pro x64File Version: Version 5.7.29.500Release Date: 2007-06-13File Size: 8.7 MBFile Name:Overall Rating: (4 ratings, 4 reviews). 525 Downloads Submitted Jun 5, 2010 by Jerry K (DG Member):' Acer Aspire 5315 notebook drivers for Bison chipset based webcam - Date: 12:00AM - Version: 7.32.701.12 - File size: 10,414,248 bytes - File name: CameraBisonV 7.32.701.12Vistax32x64XP.zip - OS's supported: Vista and XP x32/x64 - Alternate dl link: - Type: Other DevicesSupported OS: Win Vista, Win Vista x64, Win XP Home, Win XP ProFile Version: Version 7.32.701.12Release Date: 2007-07-26File Size: 10.4 MBFile Name.